Refund Policy Details Page Title

At Dermatrix, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book a service, or interact with us in person.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact number, email address, date of birth, and address.

• Medical Information: Relevant medical history, allergies, and current medications for treatment safety.

• Payment Information: Billing details necessary for processing transactions.

• Website Usage Data: Information about how you use our site, including IP address, browser type, and pages visited.

2. How We Use Your Information

Your information may be used for:

• Booking and managing your appointments.

• Providing personalized treatment recommendations.

• Processing payments and invoices.

• Sending appointment reminders, promotional offers, and updates (with your consent).

• Improving our services and website experience.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share data only when:

• Required by law or legal process.

• Necessary for trusted service providers to perform functions on our behalf (e.g., payment processing).

• Essential to protect the safety, rights, or property of Dermatrix or others.

4. Data Security

We take appropriate technical and organizational measures to secure your personal data from unauthorized access, alteration, or disclosure. However, no online transmission or storage system can be guaranteed to be 100% secure.

5. Cookies & Tracking

Our website uses cookies to enhance your browsing experience, analyze site traffic, and improve content. You may adjust your browser settings to refuse cookies, but this may affect site functionality.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections to your personal data.

• Withdraw consent for marketing communications at any time.

• Request deletion of your personal data (subject to legal obligations).

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to read their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Dermatrix
Info@dermatrix.com